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FAQs

Frequently asked questions or you have any questions please contact us.

Price Related Questions

How are prices determined for your products?

Prices at Agruki Traders are determined based on several factors, including market trends, sourcing costs, and product quality. We regularly review our pricing to remain competitive while ensuring the highest standards in our offerings.

Do you offer bulk pricing or discounts?

Yes, we provide bulk pricing for many of our products. If you purchase in larger quantities, you may qualify for significant discounts. Please contact our sales team for specific pricing details and bulk order arrangements.

Are there any additional costs associated with my order?

While we strive to provide transparent pricing, additional costs may arise from shipping, handling, or taxes based on your location and the size of your order. These will be clearly outlined during the checkout process.

How often do you update your prices?

We regularly update our prices to reflect changes in market conditions, sourcing costs, and demand. For the latest pricing information, please check our website, or subscribe to our newsletter for updates.

Can I negotiate prices for large orders?

While our prices are competitive, we are open to discussions for large orders. Please reach out to our sales team to discuss your specific needs, and we will do our best to accommodate your request.

Professional Questions

What certifications do your products have?

Agruki Traders ensures that our products meet industry standards and regulations. Many of our items, such as sunflower oil and sugars, come with relevant certifications, including food safety and quality certifications. Please inquire about specific products for detailed certification information.

Who are your primary suppliers, and how do you vet them?

We partner with reputable suppliers who are leaders in their respective industries. Our vetting process includes evaluating their production practices, quality standards, and compliance with sustainability and ethical sourcing guidelines. This ensures that we offer only the best products to our customers.

Can you provide technical specifications for your products?

Yes, we can provide technical specifications for all our products, including nutritional information, ingredient lists, and quality standards. Please contact our customer service team for specific details regarding any products you are interested in.

What is your process for handling product quality issues?

At Agruki Traders, we take product quality seriously. If any issues arise, we have a dedicated quality assurance team that investigates the matter. We work closely with our suppliers to resolve issues promptly and ensure customer satisfaction.

Do you offer support for businesses looking to integrate your products into their operations?

Absolutely! Agruki Traders provides support for businesses interested in integrating our products into their operations. Our team can assist with product selection, logistics, and any necessary documentation to facilitate a smooth procurement process. Please reach out to discuss your specific needs.

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New York Office

+07 554 332 322
37 San Fairport, NY 14450, New York City
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